A business is nothing without customers. As such, customer service and satisfaction is our number-one focus and central to our business philosophy.

Approximately ninety percent of our clientele are repeat and/or long term customers. These are companies we have built relationships with and dealt with for years. The only way to forge and continue relationships like these is to listen carefully to our clients' requirements and respond with effective solutions that answer their needs.

Here's what they've got to say...

*Note - The testimonials below refer to Universal Fusion, the former name of Graphic Media.

Infocus Money Management

"We engaged Universal Fusion to complete our web site graphics, design and page design. Each person in the company we dealt with really listened to what we wanted and the final product was excellent. The look and feel of our Platformplus website, and our company website www.infocus.com.au markets itself. Universal Fusion's customer service really sets them apart from their competitors."

Darren Steinhardt CFP M. App. Fin. UWS
Managing Director & Senior Financial Planner
Infocus Money Management

Britax Automotive Equipment

"The team at Universal Fusion far exceeded my expectations with the creation of Britax's corporate identity and brand image. Once outdated and inconsistent, the new brand image projects very high quality, confidence, and professionalism, with broad appeal.

Universal Fusion successfully interpreted my brief and created a new corporate identity well in line with my 'vision'. The image has been applied to our website and a wide variety of marketing and point-of-sale materials, and has achieved my aim of creating impact and increasing brand awareness and recognition.

I have absolutely no hesitation in recommending Universal Fusion to anyone requiring a company capable of providing complete marketing solutions. The team is very easy to work with and has never let me down. All of the work they have created for Britax has been nothing short of outstanding."

Jenny Fisher
Marketing Manager
Britax Automotive Equipment

WOW! Multimedia

"We have used Universal Fusion as our sole provider of graphic design services for over 3 years. Most of our projects are developed for government and corporate clients and we needed a design company that could interpret our requirements accurately.

I highly recommend Universal Fusion to any business looking for first class graphic design services."

Marcus Cowling
Managing Director
WOW! Multimedia